Hellopeter
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CY
Cheryl Y

1 reviews | Active since May 2018

28 May 2018, 08:34

Dont be fooled by these guys

Dont be fooled by the high ratings on Hello Peter. When you sign up these guys talk you through what to say about them and twist your arm into the five star rating. But when you switch because they increase the prices on a car that is worth far less than it was last year and you have made ZERO claims they wont let you out. Despite cancelling and stopping the debit order they KEEP RUNNING their debit order!!

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply28 May 2018, 09:18
Official

We're so sorry to hear that you feel this way and we assure you that it's never our intention to cause you any hassles. We have passed your feedback on and someone will be in touch to discuss your concerns.

Kind regards,
The MiWay Team

CY
Cheryl Y's update29 May 2018, 10:15
Reviewer Update
If you dont like causing clients hassles then please accept my email dated 21st April as my cancellation instead of all the pressure to stay insured with you. I took the insurance because it was all online and I find the lengthy telephone conversations cumbersome. Now suddenly to cancel is not online or via email but requires numerous lengthy telephone calls..........really???
MiWay Insurance
MiWay Insurance's reply29 May 2018, 10:28
Official

We have passed your message on and Anathi will be in touch to assist.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply18 Jun 2018, 13:37
Official

We’re so sorry for not honouring the request for cancellation and for any inconvenience you experienced and we assure you that this is not the kind of service we aim to deliver.

We would like to confirm that your policy has been cancelled and please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Kind regards,
The MiWay Team