JT
John T

1 reviews | Active since Apr 2014

09 Jul 2021, 15:07

Don't answer phone calls from Durban (Unless you want to buy insurance).

How many times must you ignore a call??? So eventually I answer (from Durban), and the lady tries to sell me some "Assistance" insurance. While we talk she sends an SMS and wants me to activate it for testing. Why I asked? So we can track you. How much? R 79-00 per month. Not interested. Yes but why not and pushing..pushing...pushing. So I said do you know about the Popia Act? And that you're not allowed by LAW to solicit business over the phone? Yes but... So I go on their website to find an e-mail address so I can INSTRUCT them to remove me from their database. Ha! NOTHING... How can a business like this NOT have an e-mail address? You have to phone and then your options are limited to sales.. AND I'M NOT EVEN A CLIENT OF THEIRS!!! I pity those that are...

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Jul 2021, 15:36
Official
We appreciate your feedback and would like to apologise for any frustration you’ve experienced. We have passed your query on to the right team and someone will be in touch with you shortly to discuss your concerns. 
 
Best regards,
The MiWay Team