Doing Credit Checks Without Authority From The Customer

Yesterday (02 Oct 2018), I received a call from a lady regarding car insurance. I was interested, but explained to the lady that as long as the quote won't include my ID and a credit check/ credit bureau check, we can continue. She confirmed my ID number, and some small contact details. She then requested my permission to do a bureau/credit profile check, which I refused and she then had to cancel the quote.

However, she did the bureau check either ways, even though I explicitly told her not to!!! This is *******, and ********. My credit profile now shows that I did an inquiry, which I didn't do!!! I'm extremely disappointed at this!!! I explained though-rally to the lady that I don't want to go ahead with the application as this will impact on my credit profile, and she blatantly chose not to listen. I refused to give her permission to do the check. Most likely she did the check even before asking for my permission, WHICH IS *******!!! POOR POOR POOR! I now have an inquiry for the next 365 days on my profile from MY Way, which I didn't authorize. Is this how My Way operates? *******ly doing credit checks on peoples profile? My Way? More like The ******* Way!

I'm now seeking further help on how I can get compensation for this. This has to be stopped!!!