1 reviews | Active since Jan 2017

08 Jan 2017, 14:25

Does not keep up to their policy!

<p>In September 2016 I had taken an online policy with miway. Their policy is that, if you take it online, after 3 paid premiums, you get one premium back. Which means that I had supposed to receive the one month back at the beginning of December. I've made numerous calls, being informed that I would get my money at the end of december. Its now mid January and I'm very disappointed to say that I have not yet received anything. I have even put in a callback regarding the issue.. But I haven't been contacted as yet.</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply09 Jan 2017, 08:38
Official

We'll be sure to follow up and get back to you ASAP. Please accept our sincere apology in the interim for the wait!

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply13 Jan 2017, 14:46
Official

We're so sorry to hear that you feel this way, and we assure you that it is never our intention to upset you! Inno has since been trying to get in touch, but has unfortunately been struggling to reach you.

Please give us a shout in the interim if you need any further assistance!

Kind regards,
The MiWay Team