OP
Onkgopotse P

1 reviews | Active since Apr 2013

14 Mar 2016, 16:34

Does anyone know how to get hold of Sello Mpati???

My wife was involved in an accident on Friday night, called your offices and was informed that the car will need to be towed to the house because the tow truck had no place open to take it to. We were then sent an email giving us the name and number of person responsible for the case, Sello Mpati on *** but this man is never there! I understand he may be busy on the road with clients, but then give out his cell number instead because it makes you and him look *********** and not caring!! (Imagine my surprise when I discover that his name frequents Hellopeter)<br> It's Monday evening and the car is still on our driveway leaking oil and NO ONE has contacted my wife to arrange for the car to be picked up! Can we get some decent feedback and a call from a Sello Mpati please?? If he's too busy then give us someone else! <br> <br>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply18 Mar 2016, 15:24
Official
Hello onkgopotse_phala,

We're sorry for the lack of service you experienced - Mandisa has since stepped in to assist and she confirmed that your car will be assessed soon! She also explained what to expect moving forward.

We'll be sure to be in touch to finalise your claim. Please give us a shout if you need any further assistance!

Kind regards,
The MiWay Team