***** Dealings

In 2016, i was involved in a car accident. The person who was driving my car then, lost control of the vehicle, went over the pavement and collided with the tree. MiWay approved my claim and appointed Olympus Panel beaters (Pretoria) to fix the car which they did, at least i thought they did. Being the first time buyer and a first time claimer, i knew a little about cars and claiming process. I did everything according to the process and trusted that MiWay & Olympus Panel beaters would do everything in their power to fix the car as good as new. I was gravely wrong.

For obvious reasons, the car was never the same again and i thought it was due to the accident. Over the years, i experienced various problems relating to the suspension of the car. I replaced a lot of damaged & worn out parts for the suspension, but the problems persisted. On the 03.04.2019, i decided to take the car in for thorough inspection with the aim to fix it once and for all at whatever cost. We put a new gear box, CVs and bolt joints etc. but still not satisfied with the car. He then took it to Motor Vision (Pretoria) on 12.04.2019, & they found few problems with the suspension as suspected. The Chassis control was bent, Chassis Legs, caster, camber, shock mounting etc. were damaged.

They called me to ask if i went through the pavement and the only time i recall is when i has the accident. That is when i realized that , the problems began after the accident. Which means that, MiWay assessors did not do a proper job in assessing the damage. Olympus Panel Beaters also did not do their due diligence when it comes to damage assessment. They only repaired what the MiWay assessors told them. As i am typing this review, i have to pay over R15 000 to fix my car, which is something that should have been solved in 2016. I am not happy with Miway and i have been with them from 2012. This is the kind of reward you get for being loyal to them. This is not the last time they hear of this.