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themba.kumalo themba.kumalo

1 reviews | Active since Oct 2016

27 Jun 2017, 13:22

do you teach you call center agent to access out credit score withour our consen

<p>I got a call at MiWay insurance and the call centre agent that was in a call with me ask me if they can access my credit score and I said No because if it will reflect on my credit score then it will reduce my score and I cannot afford that since I’m in a process of buying a new house. but he continue and made a query on my name and now it reflect. Can I please have that query removed today because if the bank can withdraw their bond you will be hearing from my lawyers </p> <p> </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply27 Jun 2017, 14:09
Official

We are really sorry for bothering you. We have passed your message on to our Sales team.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply28 Jun 2017, 21:49
Official

We’re so sorry for upsetting you, and we assure you that it is never our intention to do so. Your details have been removed from the Transunion system, and we urge you to give us a shout if you need anything else!

Best regards,
The MiWay Team