AH
Ashraf H
1 reviews | Active since Jun 2015
19 Nov 2020, 00:00
Do what you say you will be doing...
Miway debited me on the 1st of October for a policy that was cancelled in July. Despite numerous promises from them to revert to me with feedback on how to get my refund they have yet to honour their word. I have called many times and each time the agent says that they will get back to me. Still waiting.
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MiWay Insurance's replyOfficial
19 Nov 2020, 08:28We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply19 Nov 2020, 08:28
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team