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Phumudzo M

1 reviews | Active since Mar 2017

06 Apr 2020, 12:13

Do things your way.Customers satisfaction

Tholakele I decided to add another car onto my policy and she took me through the process but I was not happy with the premium I got and I told her no but thanks and she immediately jump to find out the reason why which I explained to her,and she escalated the matter to her manager to help me get a premium I would be happy with and I was happy with the final results. Tholakele's ability to quickly navigate for the customers satisfaction shows how she Just like miway really do things miway . Keep up the excellent customer service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Apr 2020, 12:21
Official
We are so proud of Tholakele for making sure things were done your way! Thanks for taking the time to share your positive feedback with us - we look forward to keeping you happily insured for years to come.

Best regards,
The MiWay Team

Best regards,