ZH
Zahir H

1 reviews | Active since Feb 2018

07 Jan 2025, 13:49

Do not use MiWay

Please do not use MiWay as your insurance of choice. I started my policy on the 28/12/24. And a week few days later I received an sms from MiWay stating they needed a proof of my car tracking device . I called the MiWay that on the onset of my policy i declared that I had car track on my car as it was a prerequisite from my previous insurer.the consultant told me that they would communicate with car track and obtain a certificate and then give me a call to update the policy . Well that never happened and now I got an sms stating that they haven’t received a response from me . I called MiWay yet a again and they inform that an email was sent to car track awaiting confirmation. I then called car track myself and got the email certificate and emailed to given at MiWay . I called this morning then ensure that all was good but was told they are awaiting confirmation from car track to see if my device meets the requirements. All this after more than a week with MiWay . Can you really trust a company like MiWay who cannot get this right . I honestly regret using MiWay as this company puts in at a big risk in terms of unfortunate event . The only reason I’m switched over was Because MiWay called me with cheaper premiums. Service at KingPrice was excellent.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Jan 2025, 13:50
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team