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Nicki N
1 reviews | Active since Dec 2015
10 Dec 2015, 07:23
Do not trust Miway _A|_ Not Helpful
I had spoken to the an agent regarding a debit from my account as i wanted to pay in advance, the lady told me that the debit will take place within 3 WORKING days, however MIWAY debited my account on the weekend which is a non-working day.On the 08/12/2015 i call the call centre to find out what had happened and was advised that the debit was taken on a working day?But actually it was the weekend
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MiWay Insurance's replyOfficial
15 Dec 2015, 16:58Hello NSP1,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Innocentia has since called to assist you with your policy and to restore your trust is us as your insurer. Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Innocentia has since called to assist you with your policy and to restore your trust is us as your insurer. Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply15 Dec 2015, 16:58
Official
Hello NSP1,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Innocentia has since called to assist you with your policy and to restore your trust is us as your insurer. Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver and that we've investigated and passed your notes on to all involved.
Innocentia has since called to assist you with your policy and to restore your trust is us as your insurer. Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team