NM
Ntombizodwa M

1 reviews | Active since Nov 2024

27 Jan 2025, 10:55

Do not take Insurance with Miway

After I have submitted my claim with the instruction from a third party who bumped my car. I have received a horrible service from day one from MIWAY INSURANCE. I think it is because of the fact that I am a black woman who got bumped by a white man. After a request to submit three quotations, It's been full six months since being sent from pillar to post by Miway Insurance with claims that their client suffered a medical condition. What does that have to do with the fact that my car is badly damage whilst they claim that they cover third party liability? What is your client doing in the road if he is sick. In fact his license must be suspended.

You are deceiving your clients with false pretense of comprehensive. Kezia Camerron and Lebogang Senne are the worst individuals to deal with in that liability department. I think they get bonuses for declining claims.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Jan 2025, 10:56
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team