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al V

1 reviews | Active since May 2019

29 Jan 2026, 08:37

DO NOT SIGN UP.

I've been with this guys for years and now they treat me like **** when i complain because they dropped the ball. DO NOT SIGN UP. I Signed up and paid for mech warranty. When i need it i was told to go to a few miway workshops. I asked the agent how do i get there if non of the shops are close to where i live , how do i ride there with a broken car. He suggested i tow the car, for a inspection at my expense. Then if i am unhappy with the cost of that service i need to return the car at my expense. I will also have to pay for the inspection and as we all know in this south africa they do not charge reasonable prices. For clarity . My car needed the wheel hub replaced. Hub cost 950- 1500. I can do the job myself since its easy. Through Miway and their friends i would have had to easily do a 4k-6k. I asked to cancel. they did not respond to my emails. They deducted in December with no complication like they gave me. They deducted again in JAN. Now i try to log in to my profile and im blocked.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply29 Jan 2026, 08:38
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team