1 reviews | Active since Jan 2015
DO NOT PAY OUT AS STATED
I RECEIVED A PHONE CALL ON FRIDAY 10TH APRIL 2015 FROM MIWAY INSURANCE ASKING ME TO TAKE UP A CHALLENGE WHICH, IF THEY CANNOT BEAT MY CURRENT INSURANCE PAYMENT THEY WOULD PAY ME R1000.00 IN CASH WITHIN 3 WORKING DAYS. I TOOK UP THE CHALLENGE AND THE OUTCOME WAS R3600.00 FROM MIWAY VERSUS R2200.00 FROM MY CURRENT INSURANCE. I WAS THEN PUT THROUGH TO THEBE SEKWATI WHO REQUESTED I SEND MY POLICY AND IF IT IS LESS, I WOULD RECEIVE THE MONEY WITHIN 3 DAYS. I SENT THE POLICY FRIDAY NIGHT 10TH APRIL. I ASKED THEBE FOR A REFERENCE NUMBER TO ATTACH AND HE SAID IT WAS NOT NECESSARY, THAT THE POLICY WOULD HAVE MY DETAILS AS CAPTURED BY THEM. I HAVE SINCE SENT THE POLICY AGAIN, AND BOTH TIMES REQUESTED THAT HE CALL ME. I AM YET TO GET EVEN THE PHONE CALL, LET ALONE THE MONEY. I THINK IT IS IN BAD TASTE THAT MIWAY GOES TO THE LENGTHS OF ALMOST ******** POTENTIAL CUSTOMERS, AND I WILL ADVISE EVERY CUSTOMER THEY HAVE TO LOOK ELSEWHERE FOR COVER. IT IS CHEAPER BY FAR TO GO TO THE LIKES OF INDWE RISK SERVICES AS INSURANCE COMPANIES LIKE INDWE, WHERE I HAVE BEEN FOR MORE THAN 10 YEARS, ARE ETHICAL IN BUSINESS PRACTICE
We need to unconditionally apologise for the lack of service you have experienced! Please be assured that this is not the MiWay way of doing things and that we'll investigate what happened and make sure it never happens again!
Please feel free to give us a call if there's anything else you would like to discuss with us.
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lack of service you have experienced! Please be assured that this is not the MiWay way of doing things and that we'll investigate what happened and make sure it never happens again!
Please feel free to give us a call if there's anything else you would like to discuss with us.
Kind regards,
The MiWay Team
