GG
Gabriel G

1 reviews | Active since Jun 2020

06 Apr 2021, 10:31

Do not keep to what they say or advertise.

Claim that their give better service but can't get through to log a refund nor will my bank allow me to do a refund on my app. I would stay away from them. They claimed they would cancel my insurance with my other provider but failed to do so. Ended up with 2 debit orders going off and making either insurance null and void.

0
Replies (3)
MiWay Insurance
MiWay Insurance's reply06 Apr 2021, 10:55
Official
We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through.  Best regards,
The MiWay Team
 
GG
Gabriel G's update06 Apr 2021, 11:23
Reviewer Update
Been waiting from the 25th March 2021 for someone to contact me. as they said they would.
GG
Gabriel G's update06 Apr 2021, 11:30
Reviewer Update
Who puts a non reversal hold on a debit order. Not allowing control to the person whose account it is. This is not good practice and just gives very poor faith in something being done. I have to try and go through you to meet your end when you make it so hard to cancel.