AG
Albertus G
1 reviews | Active since Dec 2015
10 Dec 2015, 13:01
Do not keep the promise like the ads say
I was watching a movie last week and the lightning struck the house and the house power trip. I reset the main circuit board and switch every thing on and my blue ray player switch on and then of again. We phone mi-way to put in a claim. They send it for inspection and say \ the DVD player on the unit switched on with "PROT\"" on the front display. The fault is related to faulty audio out put "
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
14 Dec 2015, 15:45Hello Lizzard88,
We confirm that Rene Viljoen from our claims department has been in contact with you to discuss your concerns regarding the finalisation of the claim. We do acknowledge that you are a valued and loyal client and your continued support is always appreciated but are also bound by the Terms and Conditions of our contract to make fair and correct decisions when processing a claim. Should you have any further queries, you are welcome to contact Rene directly.
Kind regards,
The MiWay Team
We confirm that Rene Viljoen from our claims department has been in contact with you to discuss your concerns regarding the finalisation of the claim. We do acknowledge that you are a valued and loyal client and your continued support is always appreciated but are also bound by the Terms and Conditions of our contract to make fair and correct decisions when processing a claim. Should you have any further queries, you are welcome to contact Rene directly.
Kind regards,
The MiWay Team
MiWay Insurance's reply14 Dec 2015, 15:45
Official
Hello Lizzard88,
We confirm that Rene Viljoen from our claims department has been in contact with you to discuss your concerns regarding the finalisation of the claim. We do acknowledge that you are a valued and loyal client and your continued support is always appreciated but are also bound by the Terms and Conditions of our contract to make fair and correct decisions when processing a claim. Should you have any further queries, you are welcome to contact Rene directly.
Kind regards,
The MiWay Team
We confirm that Rene Viljoen from our claims department has been in contact with you to discuss your concerns regarding the finalisation of the claim. We do acknowledge that you are a valued and loyal client and your continued support is always appreciated but are also bound by the Terms and Conditions of our contract to make fair and correct decisions when processing a claim. Should you have any further queries, you are welcome to contact Rene directly.
Kind regards,
The MiWay Team