DO NOT JOIN MIWAY - PATHETIC SERVICE WHEN YOU CLAIM.

The experience I has with miway was nothing short of pathetic. They have no urgency in dealing with your claims as they don't want to pay out. I had a 55" TV that I heard a bang and my tv went dead. The reason for this was a leaking capacitor. They rejected my claim stating it was wear and tear. My questions is how would I know that this would happen and at the time we have been experiencing rolling black outs continuously. To cut a long story short they didn't payout but what really messed me around is that they said it would take 5-7 working days to get back to with an outcome. I waiting a month for them to get back to me. Peter Otto who was my claims advisore was the worst person to get hold of and so was his managements. I dealt with a numerous amounts agents who were not a help at all. when they did get back to me after a month I disputed the rejection saying that surely load shedding played a major role. The dispute mail said that they will be incontact with me in 2 weeks. here again I had to wait a month. They still said it was wear and tear and turned the whole story around saying I never mentioned load shedding. . It was the worst experience I ever received and I will never ever go back to them. I have instructed my family that were using them to change they agreed they are will be doing it and that they will most probably receive the same service I did from them.