JL
John-Michael Luciano

1 reviews | Active since Jul 2016

16 Nov 2021, 12:00

Do not insure your high end sports car with miway.

I'm insured with miway which is now soon to change I've been having hassles with miway ever since I've submitted this particular claim, there was no feedback given to me regarding the claim i had to lodge a complain just to receive feedback, thereafter the claims validator phones me and asks me questions as if im in court and requests for consent to go through my records "medical, tracker, previous insurance, sars, ITC, and all of this just for an accident claim thereafter i receive a call advising me that the speed i was traveling prior and leading up to the accident was in excess of the speed limit, i tried to explain that my situation i was in warranted my acceleration as there was another vehicle approaching from the opposite direction and the model of vehicle i drive accelerates fast, so i have decided that i no longer want to be insured with miway as they look and dig for ways not to pay you as a customer i thought insurance was there to put you in a better position than what you were before, i wont advise anyone more especially with sports cars to insure with miway they dont honor claims i will even advise my friends to cancel with miway as they look for ways not to pay I've decided that i will fix my own vehicle and move over to more renowned insurance and through a broker company

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Nov 2021, 16:29
Official
We appreciate your feedback and we are so sorry to hear of the hassles you’ve experienced. Your feedback has been sent to the right team and someone will be in touch shortly. 

Best regards,
The MiWay Team