lM
lebo M

1 reviews | Active since Oct 2011

07 Jan 2026, 15:50

Do not insure with Miway

The worse unprofessional staff and insurer, I put on a claim nov 2025, got a date for a car assessment 01 Dec 2025, firstly to get a date for the assessment I had to call miway several times, over a week. Eventually got my car assessed, and still awaiting feed back from an assessor, I have called several times throughout the holidays, and I am being told the same thing over and over again that the assessor will will get in touch, they are so quick to debit your acc but no communication from their side, it's been 6weeks and up to today the 7th Jan 2026 I battling with the same issues. Not a happy customer, they staff on what's up are the most unprofessional bunch I have ever dealt with. Will not recommend this insurer to anyone!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Jan 2026, 15:51
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team