KK
Karabo K

1 reviews | Active since Oct 2025

05 Oct 2020, 06:30

DO NOT EVEN DARE JOIN MIWAY INSURANCE!!!!!!!!!!

I got hijacked. And our vehicle was recovered although it was stripped damage headlights, front grill , Cluster and mini damage on dashboard. We lodged a claim on miway instead of assisting fixing the car first they assign an assessor who ask a HIJACK VICTIM one question 100times , they tried by all neccesarily means to find a reason not to pay . Firstly the damage report came back ridiculously R255k . We declined it to be written off then their assessor came back again asking me same questions for 200times again again again & again yet claiming that I'm being dishonest so they reject my claim due to dishonesty honestly who can answer one question300 times ? Isn't that annoying?. They've asked if is possible to drive 12000km in 2 months I asked him why did we buy the car if I can't go to jhb everyday when we want to ? He failed to answer , HE THEN LITERALLY FORCED ME TO ADMIT THAT WE USING OUR MINI BUS AS A TAXI !! we told him a lot that we not and he's insisting that we using it as a taxi .Now they've rejected our claim we have to personally pay for our car damage I WOULD NOT IN A MILLION YEARS OR CURRENT ADVICE ANYONE TO TAKE MIWAY INSURANCE!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Oct 2020, 07:23
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.  Best regards,
The MiWay Team