CB
Colin B

1 reviews | Active since May 2015

08 May 2015, 12:55

DO NOT DELIVER ON THERE PROMISES

MiWay offering me the R1000 challenge. IS NOT TO BE TRUSTED!!<br> <br> So a MiWay sales rep explain this challenge to me and how it works, if they cannot beat my current monthly premium they will need proof of my current insurance and then will transfer the money into my account. <br> <br> I was pay at that time R504 for my cover. they came back to me with two different prices and both of them where higher than the premium that i was paying they said it is the best we can do\. So i send my proof.<br> <br> I don't hear from them in a week as i am now expecting my R1000 for a call your force me to take.<br> <br> So after about a week i call back and they inform me that they just got my email of proof (AFTER A WEEK!!) he then informs me that he will quickly look at my policy and call me back in 5 min. 1 or 2 DAYS later i call him back AGAIN. He informs me that they are now doing other things comparing apples with apples. I just said thank you for wasting my time hang up. still no apology or any form of consideration for "CLIENT\"".<br> <br> This was the most unprofessional encounter i have ever dealt with from any PROFESSIONAL company.<br> And is just a **** to try get you on there DATA base for future marketing (COLD CALLING)"""

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 May 2015, 12:21
Official
Hello Colin1988,

Please accept our sincere apology for letting you down, and please be assured that this is not the MiWay way!

An agent has been in touch to assist and we urge you to give us a call if you need any further assistance!

Kind regards,
The MiWay Team