Dissatisfied with Miway Claims Advisor Service

I would like to share my recent experience with Miway regarding my car insurance claim, which I find quite disappointing. After my vehicle was written off, I was assured that my claims advisor, Patrick, would contact me to discuss the next steps. However, three days have passed, and I have not heard from him at all.

This wait time without any communication is frustrating and unprofessional. It feels as though my situation is not being taken seriously, and the lack of follow-up has left me feeling unsupported during a challenging time. I expected a more proactive approach from Miway, especially considering the circumstances.

I hope this feedback can be addressed, as timely communication is crucial in the claims process.

Thank you for your attention.

Best regards, Omar