Dissatisfied client

Miway, claiming to be \doing things your way\", omitting valuable information to their clients about claiming. It's nice when you collect our premiums but is such a HUGE problem when we have to claim. my claim has been closed and I've been told that the time period has elapsed and no one bothered to tell me about the timeline when I called in the first time, is this your way of making money out of your clients? Now I understand why people leave this insurance. I took an additional cover that covers additional parts of the car and now after years of inception with this being my first claim I'm being told that i cannot claim!!! <br> <br> I spoke Thandeka Makama last year regarding the claim and I was not informed about the period. I wanted to lodge a complaint and now I'm being told that the manager is not in by another consultant called Busi Manana. I WANT MY CLAIM SORTED OUT!!! <br> "