Dissatisfied
I put a claim on Monday afternoon immediately after being involved in an accident and I'm still waiting to be called back. The last email said I will be called back soon and I'm still waiting. I was called around 12 and asked to be called after 12:30 because I was in a meeting at the time, it's 15:30, and still nothing. I would like to receive feedback with regards to the claim and which documents are needed from me as the email was not specific.
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Replies (2)
MiWay Insurance's replyOfficial
29 Dec 2021, 17:08We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply29 Dec 2021, 17:08
Official
We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
's updateReviewer Update
31 Dec 2021, 08:42I can never thank you enough Nomhle for your efficient and excellent service. You waking me up in the early hours of the morning while I'm recovering from the accident was worth it. I loved your calmness and patience. Thank you for taking me through all the details which were confusing to me. I can never thank you enough. Nami ayangi biza ama thousand 🤣🤣🤣. Thank you once again.
's update31 Dec 2021, 08:42
Reviewer Update
I can never thank you enough Nomhle for your efficient and excellent service. You waking me up in the early hours of the morning while I'm recovering from the accident was worth it. I loved your calmness and patience. Thank you for taking me through all the details which were confusing to me. I can never thank you enough. Nami ayangi biza ama thousand 🤣🤣🤣. Thank you once again.