1 reviews | Active since Mar 2017
DISSATISFACTION WITH CLAIM NUMBER C829109
<p> We have a business cover with Miway and lodged a claim on the 6th March 2017 till today it is not resolved. Miway reqeusted some information from us and we delivered on the very following day but Miway's claim representative Livhu Mutele has gone mute after that. In order for us to know about the status of our claim we have to go out of OURWAY to enquire about the status of our claim.</p> <p> </p> <p>yesterday i called Livhu again in order to understand what was the hold up, guess what she couldnt find the phone records that Miway says they record everytime one makes ammendments to their policy even though we have provided her with the reference number. How is this our problem?</p> <p> </p> <p>Every day we are looking an average of just over a thousand rand on this vehicle since it cannot be driven to transport our clients.</p> <p> </p> <p>MIWAY DELIVER ON YOUR PROMISE!</p>
We are really sorry to hear that your claim is taking longer than expected, we will follow up with Livhu and forward you the recordings as requested.
Best regards,
The MiWay Team
We are really sorry to hear that your claim is taking longer than expected, we will follow up with Livhu and forward you the recordings as requested.
Best regards,
The MiWay Team
Apologies for the let-down on your recent claim!
Livhu has since been in touch to discuss your concerns, and she discussed the authorisation on your claim. We urge you to get in touch if you require any further assistance.
Kind regards,
The MiWay Team
Apologies for the let-down on your recent claim!
Livhu has since been in touch to discuss your concerns, and she discussed the authorisation on your claim. We urge you to get in touch if you require any further assistance.
Kind regards,
The MiWay Team
Im sorry to say Livhu just passes the buck, she's not assisting at all.
Im sorry to say Livhu just passes the buck, she's not assisting at all.
