TP
Tembani P

1 reviews | Active since Aug 2014

13 Jun 2019, 12:32

Dissatisfaction Turns Satisfaction

Great service isn't great service by always getting things right but by acknowledging mistakes and addressing them. Thank you Miway for doing both. I know I might have had my mistakes too but Thinus stuck to his principles and later delivered to satisfaction. Turn around time can still be improved but client satisfaction has been achieved. Hello and thank you Peter for holding service providers accountable.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Jun 2019, 13:35
Official
Thanks for the feedback - we appreciate it! We're happy to hear that Thinus was able to turn things around and we will certainly take your feedback into consideration.

Best regards,
The MiWay Team 

Best regards,