KR
Kgaogelo R

1 reviews | Active since Sept 2014

15 Jan 2019, 20:40

Dissapointing Service

Hi there

This is to express how dissapointed I am with the service received from both Yolandi and Andree.

I logged a Claim for my damaged Apple iWatch Series 3 on the 2nd of January 2019. Received a call 2 to 3 days later. I was asked to send pictures of the watch as well as the quote for the repair. I Sent all these documents on the 9th of Jan 2019. I was called by Yolandi on the 10th who confirmed to have received my email and promised to call me back later on the same day. Guess what??? I am still waiting for that call. I sent a follow up email to both MiWay Reps and still DOLOLO...

I have insure quite a few things with you guys, if this is what happens should I claim then i’m more than happy to relocate.

Claim ref :C ********** My contact number : ********** 638

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Jan 2019, 07:31
Official
We appreciate your feedback and the time taken to write to us. We have passed it on to the right team and someone will give you a shout soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team

Best regards,