NM
Ntombi M

1 reviews | Active since Feb 2017

13 Feb 2017, 16:18

Dissapointed with Mi-Way

<p>On the 10th of January 2017 my son was driving my vehicle and while he was driving it he hit a guinfowl and the car was damaged.I registered a claim with Mi-Way and till today my car hasn't been fixed.All the particulars that you required were sent.A month has passed and nobody is saying anything.I'm being send from pillar to post or being told that I'm gonna be phoned back and nothing happens.Glynis Masemola is handling my claim and others.They always promise to get back to me and they don't.I don't know what to do anymore</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Feb 2017, 16:24
Official

We have passed your message on to our Claims team and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply15 Feb 2017, 19:40
Official

We need to unconditionally apologise for the lack of service you experienced!

Glynis has since been in touch to discuss your concerns, and we confirm that we have authorised your claim! Please don’t hesitate to give us a call if you need any further assistance!


Kind regards,
The MiWay Team