GG
Gundo G

1 reviews | Active since Jun 2021

15 Jun 2021, 16:48

Dissapointed: Ronny Gololo please be a good consultant, we cannot be in the dark for weeks without getting hold of you, your contact number is always off, what kind of consultant are you?

You keep dissapointing your clients, consultant Ronny Gololo is forever not available it is not normal for a claim to take 3 weeks without any feedback or communication We do no default insurance payment You must hold the end of the contract and do right by your client, we don't have to come complain in order to get your attention or our claim to be processed, your backlog mustn't affect my life as long as my finance is not affect your life, you are not doing me a favor I pay premiums every month so I demand a good service, I can't be sitting here with a broken car while I pay insurance every month????. You are abusing us, Any normal person cannot stand this bull**** service we receiving from miway insurance. Ronny Gololo up your game or find your passion.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply15 Jun 2021, 17:09
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
 
Best regards,
The MiWay Team
 
GG
Gundo G's update15 Jun 2021, 19:50
Reviewer Update
This sound exactly like the comment from your call Centre agents everytime we call, "I will send the email to consultant manager who will call you back before the closing of business day" for the past weeks thats all we are getting from you, your service ????????