DISRESPECTFUL UNHELPFUL CALL CENTRE AGENT

GOOD DAY <br> <br> I AM VERY DISSATIFIED AND UNHAPPY CLIENT OF MIWAY. I WAS STRANDED AT A SHOPPING MALL WHEN I CONTACTED MIWAY FOR ASSISTANCE WITH A LOCK SMIT. THE CONSULTANT THAT ASSISTED ME FIRSTLY MISINFORMED ME AND ENDED THE CALL WHILE I WAS SPEAKING . SHE WAS VERY RUDE AND DISRESPECTFUL AND I WANT ACTIONED TAKEN AGAINST HER BEFORE I ESCALATE THIS TO THE INSURANCE OBMBUDSMAN . THIS IS UNACCEPTABLE. I AM PAYING FOR A SERVICE SO I EXPECT AND REQUIRE ASSISTANCE WHEN NECESSARY. YOU NOT **** ME A FAVOUR.