SN
Sisanda N

1 reviews | Active since Apr 2020

15 Sept 2020, 10:45

Disregarded claim

I have been following up on my claim without getting any feedback from the claims department. I was advised that my claim and request will be taken up to the manager, no feedback has been given to me since 5 September 2020. I tirelessly make follow up calls and I am slowly losing my patience because I need to get my car in to be fixed.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Sept 2020, 11:35
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. 
Best regards,
The MiWay Team
 

Best regards,