Dispute of debit dates and returned debit orders

Good day Client services,<br> <br> I am really getting irritated of your systems running to my account before the agreed debit order and I end up paying the bank charges R60.00 this has to come to an end and now, I don't have that R1023.00 available. As far, I remember since the inception of my policy with you my debit order have always been 25th not anything before that unless the 25th falls on a weekend!!! Kindly pass the good will credit for this month as I am unable to pay it due to the error made by your system also the bank charge. <br>