Disloyal and incompetence

I called Miway on the 26-02-2015 and informed them that I would like to cancel my insurance since the vehicle has been sold. They informed me this was not possible because I had to give a 30 day notice. How does one continue paying for a vehicle they no longer possess?<br> I then asked for a cancellation letter which I did not receive, I called back and asked for my letter to be sent to me and again I received nothing. I called back again and spoke to an agent by the name of Tebogo Selepe, she was of great help to me she kept me on the line until I received the email. If only the rest of the agents had such excellent customer service we wouldn't be writing such comments on hello Peter.<br> We then agreed that my insurance will be cancelled on the 25-03-2015 and that they will debit R550 instead of R708, but to my surprise R708 has been debited from my account, what dishonesty is this, why do you people want to spoil your reputation over a small amount like this?<br> I will not be doing business with Miway in the future and I will never recommended my family and friends to take any policy with Miway. They definitely did not follow their TCF standards, I was not treated fairly as a client.