Disloyal and Dishonest

<p>I have been with Miway since i've had my first car and have remained loyal to them and even recommended them to friends. However, i have to say after my experience with them this year, I am already on the look out for another insurance. I am a loyal and honest customer to Miway but Miway is not loyal nor honest. Firstly when i got my new car insured in Jan 2016, they increased my premium in June 2016, not even a year. I kept quiet. This year i had to claim for attempted theft, need i say the hassle i had with Miway and panel beater. Sadly Miway does not appreciate honesty. When i submitted my claim i even made sure the damaged door handled was left in the car, and of course Miway repaired instead of replacing. And the panel beater didn't even do a good job the first time, be it with door handle and the beading on the window. Imagine the inconvenience caused. As for Wayne Erasmus, he promised a new door handle on the phone and then decided that no, Nissan said its fine, so we will keep the door handle and he refused to come on the phone thereafter. I didn't know that Wayne went against his word until the panel beater told me about not replacing the door handle. And of course the panel beater had to work on the handle again to see it was done correctly and change the beading. Then after taking the car home, noticed the beading had slight damage and that had to be changed again. After all this hassle and and my honesty and loyalty, Miway ups my premiums almost 25%....and i have 2 cars insured with them. Does Miyway deserve my honesty and business? I think not. I've already received quotes cheaper than miway so it won't be long before i say goodbye! One thing Miway has thought me is that honesty and loyalty does not pay!!!!</p>