Dishonesty or Incompetency - You tell me?

Website enquiry logged 18/08/2015 - *** - Still no reply<br> <br> I asked for the joining fee to be waived and Leroy confirmed this would be done.<br> <br> I then got an sms saying 1st Premium R374.55 on 20/08. To my calculation this still includes the joining fee.<br> <br> Today the debit order went through for R1091.86 which also includes the joining fee.<br> <br> Please give the joining fee back URGENTLY. <br> <br> I cant wait to leave Miway, I would rather pay more for insurance somwhere else.<br>