KK
Kwanele K

1 reviews | Active since Nov 2025

27 Nov 2025, 10:49

Dishonesty

In December, I logged a claim for my vehicle, and my car was sent to a panelbeater in a township. Unfortunately, the repair work was not completed satisfactorily, with the panelbeater fixing rather than replacing damaged parts as required. I contacted Miway to address this issue, but I was disappointed to find that there was no action taken to resolve the matter.

Furthermore, I submitted a claim in September for a chip in my windscreen, and I was assured that this would not affect my profile. However, when I sought a quote from a different insurance provider, I was informed that there was a claim registered on that day, which contradicts what I was told.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Nov 2025, 10:50
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team