Dishonest and Pathetic Service

I was involved in an accident in December and logged the claim through the app. I received a call back a few days later advising that my vehicle would be written off since the estimate from the pictures were more than a certain % of the vehicles value therefore it would be uneconomical to repair. I advised that I want an estimate carried out by a panel beater. The amount to repair the vehicle was much less than the value MiWay estimated over the pictures submitted. During this time I noticed that the vehicle was removed from the policy, I called in to find out why and was told that I should call in when the vehicle is repaired and it would be added. I found this strange but continued with the cash in lieu option MiWay provided. I had the vehicle repaired and when I called in to add the vehicle back to the policy I was told that a new quote needed to be generated and the new premium was more that double the old. When I asked why it was removed in the first place I was told it was because the vehicle was written off which was not the case. After numerous calls, nobody could advise why my vehicle was removed or why it was declared a write off when the cost to repair was nowhere near the write off percentage. The service I have received is pathetic and Mi Way is dishonest.