Disgusting service from MiWay - I do not recommend them at all

I am absolutely disgusted at the service received from MiWay. Firstly your assessor Kevin Swanepoel harasses your clients to the point of defamation. You guys go over and beyond to find every reason why you should not pay a claim as opposed to doing what insurance is meant to do and pay a claim.

It's been 30 days and still the claim has not been finalized! It's absolutely ridiculous. How long does it take to decide if you are going to pay or not?

My rental car goes back in 2 days leaving me without transport. Yet you don't seem to care.

I'd like to be contacted by a manager and not your assessor Mr Kevin Swanepoel as he is the reason this has taken so long - he treats this as a police investigation and not an insurance claim! I have never had this before with any insurance - that's not why I have insurance.

I have multiple vehicles with you guys and at this point am ready to leave MiWay completely as I've never come across such a ridiculous insurance.

If this useless behaviour continues I will be reporting if to the ombudsman as we as take the legal route as 30days and you have not even said yes or no to the claim is absolutely useless.

Claim number C **********