LS
Leeds S
1 reviews | Active since Jan 2012
06 Mar 2015, 20:13
Disgusting Service from Claim Dept
Our claim has been forwarded to Miway via Princess Tatsi (Ngcobo) in October2014. On monthly basis I chase Princess for feedback of which she does not play the part sucessfully. She tends to ignore us continuosly.
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MiWay Insurance's replyOfficial
17 Mar 2015, 16:54Hello Rajesh Singh,
Thanks for your comment and for the opportunity given to respond!
We know that the recovery process can be lengthy and we're sorry for not getting back to you sooner than expected!
Princess has since called to explain that the other insurer has declined our claim and to let you know that we are now claiming directly from the third party. We'll be sure to keep you updated, and urge you to give us a call if you have any other questions in the interim!
Kind regards,
The MiWay Team
Thanks for your comment and for the opportunity given to respond!
We know that the recovery process can be lengthy and we're sorry for not getting back to you sooner than expected!
Princess has since called to explain that the other insurer has declined our claim and to let you know that we are now claiming directly from the third party. We'll be sure to keep you updated, and urge you to give us a call if you have any other questions in the interim!
Kind regards,
The MiWay Team
MiWay Insurance's reply17 Mar 2015, 16:54
Official
Hello Rajesh Singh,
Thanks for your comment and for the opportunity given to respond!
We know that the recovery process can be lengthy and we're sorry for not getting back to you sooner than expected!
Princess has since called to explain that the other insurer has declined our claim and to let you know that we are now claiming directly from the third party. We'll be sure to keep you updated, and urge you to give us a call if you have any other questions in the interim!
Kind regards,
The MiWay Team
Thanks for your comment and for the opportunity given to respond!
We know that the recovery process can be lengthy and we're sorry for not getting back to you sooner than expected!
Princess has since called to explain that the other insurer has declined our claim and to let you know that we are now claiming directly from the third party. We'll be sure to keep you updated, and urge you to give us a call if you have any other questions in the interim!
Kind regards,
The MiWay Team