SL
Sanelisiwe L

1 reviews | Active since Sept 2018

03 Mar 2021, 15:27

Disgusting service

The most disgusting service ever. After being debited twice last month, to having my car insurance cancel without my consent. This company has the most *********** agents. Calls are never returned on their call back system EVER. I honestly would not recommend it. Rather pay more and go for excellent service. I can't believe I left my previous insurer for this nonsense

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Mar 2021, 15:46
Official
We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through. 
Best regards,
The MiWay Team
 
SL
Sanelisiwe L's update04 Mar 2021, 06:49
Reviewer Update
Well they called, I was transferred from one person to another. Put on hold for 30 minutes during my working hours. Eventually I gave up. So the shockingly poor service continued. Still not assisted. Still mo accountability. Still nothing