Disgusting Service

On the 29th November 2024 MiWay client bumped into me who over took 2 stationery cars drove over a red line a bumped me causing to be without a car for 3 weeks.I have submitted all my documents to be assessed and paid I called MiWay the consultant Sam advised why am I calling if the assessor is going to take their time to assess my claim and it’s festive season I should call back after the 3rd January 2025 I’m inconvenienced throughout this process panel shops has closed for the festive season and yet they still taking their own sweet time It’s a MiWay client who inconvenienced me.Im utterly disappointed and disgusted in the way our claim is handled.I understand it’s the festive season however your client inconvenienced me not the other way around