Disgusting service

My name is Nthabiseng.I am insured with Miway car insurance. I had an accident 3 months back my vehicle has a leak now right were the accident was they are telling me that it's wear and tear imagine how is that possible. I am honestly disgusted with the service that I am receiving from my way. I am paying my premium complete every month for me to receive this kind of service from them. My claim no number is C***. My vehicle was not leaking before the accident. Majority of Miway client are complaining.