Disgusting Service

<p>I was a client previously with Miway had alot of problems with debit order dates and deductions so I cancelled my policy with them. I phoned in to get a quote as I wanted to see if the service was going to be better but yet Miway failed at delivering a service as to what hello peter says. Puts a lot of doubt in a clients mind. I phoned in today as Ive been waiting two weeks for someone to phone me back in regards to a better offer on my premium, but no luck. It cost me again to phone in and spend another 20 mins on the phone for nothing because I had to deal with a arrogant Team Manager Lenic, talking over me challenging me over the phone. I believe he got the job for being good at what he does but today he was awful. He thinks Im just another client not knowing whats going on. I asked to have a review on my premium as the vehicle is at home all the time he puts me on hold just to come back and offer me a lower premium with a higher excess after I said i dont want a higher excess. He was in no way helpful to assist me with a better rate. He more like argued than assist me. He must remember its nothing personal and that he is there to represent the company and not himself so he has no need to fight with clients or argue. I would like feedback before end of business today as i would like to know if i could continue with my cover for my vehicle elsewhere.</p>