RM
Raché Masters

1 reviews | Active since Feb 2019

25 Apr 2019, 11:15

DISGUSTING SERVICE

After numerous emails and calls i have tried to cancel i policy i feel i was forced into. Their sales department calls continuously for days hounding you until you sign with them. less a week later i called and emailed to cancel. I eventually received an email from Paballo M from their retention department saying they cant get hold of me. I tried calling the direct line ( ********** 140) but it permanently goes to voice mail. I then sent another email to ********** requesting that they cancel the policy and NOT to take off the first debit order. Yet today 25/04 Miway has taken a DEMAND DEPOSIT off of my account. The service is disgusting!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Apr 2019, 11:21
Official
We’re so sorry to hear that we have upset you – we will get an agent to give you a call ASAP and we apologise in the interim for any inconvenience you have experienced!

Best regards,
The MiWay Team


Best regards,