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jessica N

1 reviews | Active since Aug 2017

26 Oct 2017, 09:50

Disgusting Service

It is with great disappointment that I complain about Miway debiting my account once again I have been debited today 26 October 2017 for R982.75. Note that due to my salary date being the last day of the month & my debit for insurance that should only go off on the 01 November 2017 insufficient funds was in my account. I have now received an sms for the unpaid debit and bank changers because of Miway once again!!!

I cannot understand how debits are just being going off my account anytime of the month and not forgetting any amount your’ll feel like taking. I took comfort in the fact that after the last time we had this issue I thought we have sorted everything out and only will be debited ONCE A MONTH ON THE 1ST I am totally disgusted with this service even after being a client for many years.

This is against bridge of contract I have only authorised one debit order against my account every month for R1213.00 on the 1st of each month. However, Miway seems to think that they own my bank account. I am looking in taking this up totally upset that now this is giving my profile a bad name against my bank account. What’s even more upsetting I have 2 vehicles with Miway, on the 14th Oct my Toyota Yaris was fitted with tracker…now I view my documents online and see that I am not covered for theft and hijacking!!!!!

WHAT IS GOING ON AT MIWAY…….

I am defiantly looking to move my insurance

Mr Y Naicker ***

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply26 Oct 2017, 10:04
Official

We have passed your note on and we'll get someone to give you a call soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team

Best regards,