Disgusting Service

I have logged a claim with Miway on the 2nd March 2015, to date they have not bothered to give me an update with the progress on the vehicle, all they have been doing was to harass me with smses to return the courtesy vehicle. I have tried to follow up with them, their call Centre agents, namely Hlengiwe, and Mpumi have put me on hold for 13 minutes and 9 minutes respectively, until I decided to drop the call.<br> <br> Apparently from the information I gathered on my own from the panel beaters, the vehicle is now finished just waiting for a glass to be replaced, the glass company is telling me they only received a claim from Miway only yesterday, 31 March 2015, (this despite me having submitted my clain on the 2nd March 2015) and the required glass is out of stock.