Disgusting Customer Services

Miway Insurance and Customer Services should be ashamed of themselves.

First of all they patronize people saying they will reduce premiums 10 percent for the duration of the lock down.

This is a clever marketing tactic considering people can hardly use their cars right now after all and they naturally they do not want to lose their premiums. Of course they are rich enough already to so called give back I quote:

"We will give over R25 million in premium income back to our clients in April" They are giving you NOTHING!.

With many people suffering loss of income due to this pandemic naturally I contacted them to try and adjust my policy further for affordability reasons.

Customer service was like a wet paper bag and non existent. They half heartedly tried to call me a 'deaf client' which they already are aware about first of all and couldn't be bothered trying to assist in any way.

Typical of all insurance companies in our greedy corporate world.

Disgusted and you don't even deserve a single star in my book.