RE
Rob E

1 reviews | Active since Jun 2026

02 Jun 2026, 14:32

Disgusting and shocking service from Miway Insurance

After being hijacked and beaten up recently, I logged a claim with Miway, and things appeared to be progressing with my claim, until Friday afternoon. They, however, now appear to be ghosting me, as they are not responding to my WhatsApp messages or my emails, and I have no idea when they are going start attending to repairing my vehicle.

I am without my vehicle now, which is making my life extremely difficult, and have no idea when this will change. I am totally disgusted with this shocking service, and I will never recommend them to anyone.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Jun 2026, 14:32
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team