Disgusting and disappointing service from MiWay

The worst insurance ever, submitted my claim over a month ago, 3 weeks later im still waiting for them to make a payout to MFC for the motorbike, everytime i call im given to a different consultant, my so called handler Ntsatse whom has never phoned me even once, every email i send falls on deaf ears, i have had MFC contact them directly and even my brokers, still to no avail.

For the past 3 weeks i have phoned in every single day to ask about my claim and all they tell me is that its with admin, today and every other day i have to keep correcting my information with them because they apparently have it on the system that i dont have my motorbike lisence but instead have a learners.

Truly the incompetence of the staff from consultants all the way up to admin is disgusting and now i know that its only MiWay when you want people to join your insurance but when the claiming process comes you do things your own way and with me you have done nothing to the poknt where i have been debited for a bike that ypu guys have written off and you still have not paid. I might even loose that amount of R3200 because MiWay chooses not to process my claim. I will also be getting hold of the insurance ombudsman regarding this dissappointing and costly incompetence of MiWay.