Disgusted with miway once again

<p>After joining miway yet again (how dumb could one be 2nd time round) after cancelling with them in May 2016, yet again they get it right to get me upset and that's not even before we are covered by them yet, to look for another insurance company, I'd rather pay more and get valued service than pay less and have to sit at 10pm on a Saturday frustrated because of terrible service.. After speaking to a representative fixing my portfolio, being notified I have to pay more because my husband is a male and apparently men drive worse then women, I beg to differ my husband is a great driver but anyways.. Now they mess up a debit order after confirming banking details and the debit date a few days ago.. Now we have to pay another R150 to reverse the debit order after they couldn't change the household cover which I only needed from the 1st Nove resulting in now R300 bank charges we have to cover (money grows on trees no one "lives on a budget", so one could just dish it around, no need to worry, we are all big insurance companies able to throw money around - as sarcastic as one could be) because miway surely won't give back the money because someone in the call centre messed up, or because their online app is messed up, even so I couldn't even lodge a complaint on there website.. None the less now are we not only losing money, I now have to waste time typing a complaint, which is going to result into wasting more time of my life on a phone call spending it talking to a miway consultant who most probably won't be very helpful either, just because the first chap most probably didn't cancel the first debit order, heaven alone knows why it went off my husbands account, even AFTER my banking details were entered.. Looks like we're going through the process of finding a new insurance company AGAIN thanks to Miway.. Thanks Miway for putting us first in wasting our precious time.. I'll make sure our parents, brothers and friends on Miway move to a better insurance once we move, just as fast as I got them to join Miway, no one has to struggle like this.. </p>